Rickenbacker International Corporation - Forum
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A general note from RIC management
http://rickenbacker.com/forum/viewtopic.php?f=3&t=1316
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Author:  Webmaster [ Thu Jan 26, 2006 3:40 am ]
Post subject:  A general note from RIC management

We have begun to notice a trend where certain users seem to be mistaking the forums for our customer service department.

We obviously welcome discussion of our instruments on these forums, including the discussion of troubleshooting issues that can possibly be answered by other users. It should be understood that RIC staff members contribute to forum discussions on a time permitting basis.

The quickest, easiest, and most appropriate way to have a question answered by our staff is to call our service department at 714-545-5574, or to email service@rickenbacker.com (all inquiries regarding warranty repair in North America should be directed here as well).

Customers outside of North America should direct all requests for warranty repair to the appropriate international distributor (Click here to find your distributor info.)

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